Frequently Asked Questions

Why should I rent from Vacation By The Mouse?

We are individual property owners that have set higher standards than what you find through properties normally managed by a Tour/Management Company. We have formed an association that requires each home to meet these high standards and we constantly seek ways to make our guests stay pleasurable and stress free. The value is outstanding – compare us to a hotel in price and privacy. As you may know, the privacy of staying in “your own” home is wonderful compared to a single hotel room. We offer VALUE and SERVICE.


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How do I make a reservation?

Effective August 1, 2008 you can search availability online and book. Until then, please email us at info@vacationbythemouse.com or call us toll free at 877-228-6357. We will show you the properties available and guide you thorugh the reservation process.


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How do I pay for my rental?

After you complete the reservation form, You will receive a confirmation by email. All payment amounts and information will be in that email. The initial $200 toward payment of the rental is due within two weeks, with the balance due 30 days in advance. You can pay by check, money order or credit card. Credit card payments have a 4% transaction fee added to the total. If you make a reservation inside 30 days, then the full payment will be due immediately.


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Where do I check in?

In your confirmation email, you will receive a 4 digit random code. You will use this code to enter the property. There is not a need to visit our onsite location. This is great for late night arrivals!


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How old are your homes?

The majority of our homes are less than 3 years old. We feature newer homes. The average age of our homes is less than 1-3 years old. Our oldest home is 5 years. We are continually building new homes to serve you better.


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What is provided in the home?

All our homes are EXECUTIVE homes. The EXECUTIVE homes have all the extra amenities include at no additional charge . All linens, towels and washcloths are provided. Fully equipped kitchens with all the modern conveniences (microwave, dishwasher, disposal, refrigerator with icemaker, etc.), dishes, cookware, cutlery, coffee maker, blender, toaster.


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Is there anything not provided?

The initial setup includes – toilet tissue in each bathroom, paper towels, a trash can liner, and small bars of soap for the baths.  After you arrive, you will need to shop for the above supplies to last for your entire stay. You will also need to bring beach towels for the pool area.


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What if I have to cancel?

If you cancel outside of 30 days before arrival then there is a $200 administration fee. If you cancel within 30 days before arrival then your stay is non-refundable.


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